To start the return process for your order, please enter your email address or phone number and the order number below.
How do I return?
· Enter your order number and email address in the fields above and click Start
· Follow the instructions and select the items you want to return
· You will get a confirmation email with return shipping guidelines once the request is approved
For International customers: To initiate a return request, please email email@example.com. Please include your order number, items you wish to return, and your reason for returning them. Once your return is approved, we will provide you with the return address to our warehouses in US or China and you will be responsible for shipping the items back.
What items are returnable?
· They must be original condition and the tag must remain intact
· The clothing is unwashed and unworn
· They are in the original packaging
How long do I have to make the returns?
If you are not completely satisfied with your order, you can return any item that is unworn, unwashed, and is in its original condition with all original tags and parts attached postmarked within 14 days from the delivery date.
Are there any charges for return?
A prepaid return shipping label will be provided for your return via email. A return shipping label fee of $8 will be deducted from your refund.
How soon will I get my refund?
· Once your return arrives at our warehouse, it will be inspected. We will email you to notify you of the approval or rejection of your returns within 3 business days of receiving.
· If you are approved, then your refund will be processed to your original method of payment, within 2 business days.